Department for Culture Media and Sport

reception advice

Unfortunately, there are a number of areas across the UK where TV and radio signals of an acceptable technical quality cannot be obtained.

This happens where the line of sight between transmitters and aerials is obstructed by hills, buildings, or even by local weather.

For free advice on how to improve your television and radio reception, contact either:

BBC Reception Advice 
PO Box 1922
Glasgow G2 2WT
Telephone: 08700 100 123

Office of Communications (Ofcom)
Riverside House
2a Southwark Bridge Road
London SE1 9HA
Telephone: 020 7981 3040

Reputable local aerial installers will be familiar with the local reception characteristics and will be able to advise you on improving your analogue reception. They will also be able to advise you on the ways of receiving digital television.

Look for an installer with the digital tick logo, which means they have been trained and security checked. We recommend you contact an accredited installer through Registered Digital Installers or Confederation of Aerial Industries Ltd, or ask your local electrical retailer.

Receiving digital television

Digital television can be received via an aerial, satellite dish, internet connection or cable.

To see which digital TV services are available in your area, visit the Digital UK website and enter your postcode.

Receiving digital radio

Digital radio can be received by radios that use Digital Audio Broadcasting (DAB), digital television and online. To find out which digital radio stations are available through a DAB set in your area, visit the UK Digital Radio website and enter your postcode.